Food Safety & Quality Assurance Manager

Kettle Cuisine's picture
Job Description: 

The Food Safety & Quality Assurance Manager is responsible for developing, planning and directing quality activities in support of Kettle Cuisine’s quality assurance operations and goals, ensuring that company standards are exceeded with a targeted emphasis on continuous improvement, providing support, structure and documented formalized training for employees within the organization in all areas. This position is a key member of the leadership team and has direct budget responsibility for all areas which fall under his/her supervision. The position requires a hands-on, self-starter with the ability to motivate and lead subordinates and others. The Quality Assurance Manager must be a skilled communicator who can convey information, ideas and policy to all levels within the organization. In the absence of the FS&QA Manager the duties will be performed by the either the Quality Assurance Director or as prescribed by the company’s organizational chart.
Kettle Cuisine takes the upmost pride in their products and expects each employee to do the same with their work.

Responsibilities & Duties: 
  • Serve as the lead within the plant for Company Quality initiatives including, the implementation of the Kettle Cuisine’s Quality Management System
  • Serves as Food Safety Management System Team Leader to ensure the training of Food Safety Team Members, ensure that the Food Safety System is established, implemented, maintained; Prerequisite Programs, HACCP and HARPC(Preventive Controls), GMPs, SSOPs, GFSI, USDA, NOP and GFCO guidelines and policies are adhered to
  • Develop and effectively communicate sanitation policies, standards, and procedures, including Sanitation Preventive Controls 
  • Ensure audit readiness for all Internal Quality Audits, SQF, GFCO, FDA, USDA, NOP and all other 3rd Party audits, and respond to findings with Preventive and Corrective Actions
  • Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities.
  • Ensure
  • Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant-dashboard rollup
  • Serve as primary plant liaison with the Customer/Consumer Service, Regulatory Affairs, Sales and with consumers for quality and complaint issues
  • Manage budgeting, purchasing and inventory of plant operating supplies such as laboratory supplies, chemicals and food safety equipment
  • Monitor the performance and competencies of plant QA staff and provide leadership, coaching and development as needed
  • Lead the execution of cultural changes and activities needed to support Continuous Improvement and QA&FS Initiatives 
  • Develop initiatives to improve plant performance against quality and food safety measures and ensure plant compliance with company and regulatory standards
  • Provide day-to-day leadership to QA&FS Departments and act as the primary liaison to outside laboratories, and to external regulatory agencies (FDA, USDA)
  • Monitor quality specifications with all incoming, in process and finished products and review to ensure standards are being met.
  • Assist and lend expertise on New Product Development and Commercialization of New Product in go live process.
  • Oversee the microbiological testing program to ensure product safety for our consumers, complies fully with all regulatory and customers’ expectations.
  • Bachelor’s Degree preferred or 8 years of manufacturing experience with strong background of supervising a team
  • HACCP Certified, PCQI Certified, SQF Practitioner, with USDA and FDA experience
  • Knowledge of Statistical Process Control, HACCP, Sanitation, and Hygienic design
  • Knowledge of Lean Manufacturing concepts and Strong Defect Root Cause Analysis process
  • Strong project management and computer skills, including Word, Excel, Access, & PowerPoint;
  • ERP system and Quality system experience needed, Sage X3 and Ross preferred
  • Proven leadership skills, coaching and developing leaders & employees
  • Demonstrated ability to drive continuous improvement and manage to/achieve metrics
  • Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives
  • Ability to drive positive change in both processes and systems and culture
  • Strong internal and external customer focus with great follow-up
  • Ability to provide afterhours support to a 24 X 7 operation for critical issues
  • Self-directed with high integrity and the maturity commensurate with being an effective leader
  • Bilingual (English and Spanish)
  • Mathematical and Statistical Skills
  • Problem Solving and Analytical Skills
  • Must be able manage multiple assignments and perform in a demanding, fast-paced environment

Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.

  • Honor Food – We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle
  • Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners
  • Honor Development – We recognize and nurture each other’s talents, strengths and interests to further strengthen and grow our team 
  • Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence

Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.